Junior Supporter (M/F/X)

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Junior Supporter (M/F/X)

Beitrag von univativ2019 »

As soon as possible, long term | 40 hours per week | Frankfurt | banking and insurance sector | job starters, professionals | Project-ID 20200020

univativ is a project and personnel consultancy for students and fresh graduates offering exciting jobs at renowned companies. Your career is our mission to accomplish.

You are educated in the field of IT and you are looking for the right entry into your professional life? We are looking for a communicative and customer-oriented supporter (m/f/x) who would join this project.

Our client is a leading international bank with branches in more than 50 countries and over 50.000 employees. By joining this project, you would gain insight into the extensive portfolio of a financial service provider and the inspiring work atmosphere. Take this opportunity and send in your application today!

What you will experience with us
• Solve customer issues via phone and email
• Recording and documentation of faults in the ticket system
• Solve the issue with solution specifications via wiki
• Processing incidents and requests as well as forwarding in a team
• Close cooperation with the second and third level support team

What we have to offer
• A wide range of training opportunities in our univativ academy
• An entry into DAX groups and leading medium-sized companies
• Personal project manager
Corporate shopping and discounts for selected gyms
• Dynamic and agile work environment

Your qualification
• Relevant professional experience in IT support or customer service is desirable
• Sound IT skills
• Excellent communication skills and service orientation
• Professional appearance and reliability
• Solution-oriented thinking
• Fluent in English

Did we catch your interest? Awesome!
Please send your application via email with the project-ID 20200020 in the reference to bewerbung_frankfurt@univativ.de or to make it even easier follow the step by step application process on our website univativ.com. We are excited to get to know you.

Still remaining questions? No problem, I will assist you.

univativ Frankfurt
Laura Hünerfeld
069 / 2474153 – 25


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